We know that having things available at the touch of a button, at a time that suits you is invaluable, so we have developed an online tenant account to make as much easily available to you as possible.
We know that having things available at the touch of a button, at a time that suits you is invaluable, so we have developed an online tenant account to make as much easily available to you as possible.
Accessible on any device, 24/7, it allows you to be in control of your journey with Peter Ball & Co at a time and location that suits you.
Here at Peter Ball & Co, we can offer you two access points to this online world! First access is when you are reserving a property so you can complete and monitor your application process. The second is when you have moved in. Below lists just some of the amazing features that each access point will offer.
Fear not, if you prefer to interact with a person though – this hasn’t replaced our staff! They are all in the office should you have a query and you are welcome to call or pop in at any time.
As soon as you reserve a property with Peter Ball & Co, we will start your online account journey via our Tenant On-Boarding function. We complete most of the tenancy process online, including referencing, Right to Rent, signing of key documentation, and much more. All you have to do is keep an eye on your emails for notifications of each step of the process as and when we move your application along!
We know that being able to make payments, raise maintenance requests or view key documents at a time that suits you is invaluable. This is why we developed your online tenant account to make everything available to you at the press of a button. Accessible to all named tenants, you can view details of your tenancy at any time! You will also have access to some of our key guides that explain key processes that may happen during the term of your tenancy – why not visit the Document Library on your online account and see what is available.
Here at Peter Ball & Co, it’s all about you! We know that life is not always 9 to 5, so we want to make things easily accessible and provide access to key information that you can check at a time that suits you. We also know that technology is moving fast and we intend to move with it – so keep an eye out for future developments and new features!
Peter Ball in Leckhampton have recently sold our property for us - found us a buyer at the full asking price within days. Made the whole process very easy with regular updates on progression of the sale. The property had previously been tenanted and, again Peter Ball gave us very good service during the 5 years they acted as our Letting Agents. This is the second property they have sold for us and the good service has been consistent on each occasion. I have no hesitation in recommending them.
Great service from the team at Peter Ball, including Alan, Julian and especially Erica who handled the progression of our sale so efficiently. Communication was excellent, and our queries and concerns dealt with in a friendly and helpful manner throughout. We highly recommend Peter Ball, confident in the knowledge that sellers will receive great support and advice in what can be a stressful process.
Although our house sale fell through (buyers pulled out due to change of circumstances) from the start we were treated with complete courtesy and professionalism from the whole team at Tewksbury. Highly recommend them for buying and selling.
We had previously dealt with Peter Ball (Charlton Kings) and had found them to be excellent. This time, we had had a property on the market via another estate agent for almost a year and could not understand why it was sticking. We switched to PB (Leckhampton) who within a week had not only arranged more viewings than the original agent had managed in a year, but within 3 weeks of appointment secured a sale. With special thanks to Ricardo for a realistic valuation, top quality presentation of the property and for being a pleasure to deal with.
Peter Ball were recommended to me as experienced in the marketing of retirement flats. From my initial contact with their Team I received courteous, considered and constructive advice as to how best to market my deceased relative's flat and in a timely manner. Throughout the selling process, and during the period it took to complete the sale, their Team were frequently in communication, and once a sale had been agreed they were especially attentive to keep the ball rolling up to the moment completion took place. I cannot fault them for their support and especially for the involvement of their Move Manager - an attentive sweeper-upper. Thank you Peter Ball Team.
My experience with Peter Ball has been amazing from start to finish. Ricardo was the first point of contact who came and valued my property and took the photos. He was warm and professional and did an excellent job. Julian the Office Manager is extremely helpful, sold my property very quickly and was excellent at communication and helping me find a property to move to. Dionne the Move Manager, she went above and beyond. She kept my sale together, when unfortunately I had a below par solicitor. If it hadn’t been for her, I believe the whole chain would have collapsed. I cannot recommend this Estate Agents enough. I would not use anyone else. I don’t normally leave reviews, but I feel like I just had to because they have been so brilliant. They are not your typical estate agents. A huge thank you!!!
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